Lady M - 100 East Algonquin Road, Arlington Heights

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Reviews about Lady M

• 李冠廷
  ★ ☆ ☆ ☆ ☆
  Visited there yesterday (11/25). Worst consumer service I ever had. She was looking other people when we were talking. I pretty sure she said "Asian" when she walked into kitchen. I do think I will go there again because I really don't like racism server. Also, she refused to give me the second pack of ice even we bought 2 boxes of cakes. I am not driving 3 hrs to pay the attitude like that!
• Emma W
  ★ ☆ ☆ ☆ ☆
  Worst customer service I've ever had in my life.
  
  Ordered 2 cakes and called to cancel one of them in an hour after the order; the lady said I would get my refund on my pick up; however when I went to pick up they still gave me two cakes for no reason and refused to give me refund. She told me her manager had called to let me know the cancellation was denied, while I haven't got any phone call from the "manager".
  
  I asked for the manager's number but they refused to tell me. Well, it's my daughter's first birthday so I was kinda in a rush so I didn't have time to argue with them and picked up these two cakes.
  
  I would never buy any cake from Lady M anymore. I can't believe who doesn't care about the customers would have good product.

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